Supaloops
Privacy Policy
Privacy
Jun 12, 2024
Supaloops is registered under MakeAnyAI Inc. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@supaloops.app.
When you visit our websites https://www.supaloops.ai/ or any of its subdomains (including but not limited to https://go.supaloops.app, https://supaloops.com), use our desktop application, and more generally, use any of our services (the "Services," which include the Websites), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy policy applies to all information collected through our Services (which, as described above, includes our Websites), as well as any related services, sales, marketing, or events.
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You: We collect names; phone numbers; email addresses; contacts; calendar events; and other similar information.
Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS" below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
Device Data: We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
Location Data: We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. How do we use your information?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We do not sell your data.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process.
To post testimonials.
Request feedback.
To enable user-to-user communications.
To manage user accounts.
To send administrative information to you.
To protect our Services.
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm.
Fulfill and manage your orders.
Administer prize draws and competitions.
To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To send you marketing and promotional communications.
For other business purposes.
To enhance your experience.
We do not use the information we collect or receive to sell your data or show advertisements.
3. Will your information be shared with anyone?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
Consent
Legitimate Interests
Performance of a Contract
Legal Obligations
Vital Interests
More specifically, we may need to process your data or share your personal information in the following situations:
Business Transfers
Vendors, Consultants and Other Third-Party Service Providers
Other Users
4. Who will your information be shared with?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties ("Subprocessors"). We have categorized each party so that you may easily understand the purpose of our data collection and processing practices.
We share with the following including but not limited to:
Cloud Computing and Storage Services: Azure, Google Cloud Platform
Functionality and Infrastructure Optimization: Pinecone
User Account Registration and Authentication: Google Sign-in
Web Analytics: Google Analytics, Pendo
Payment Processing: Stripe
5. Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. How do we handle your social logins?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and login using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.
7. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
8. How do we keep your information safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
9. What are your privacy rights?
In Short: You may review, change, or terminate your account at any time.
If you have questions or comments about your privacy rights, you may email us at support@supaloops.app.
10. Compliance with Google API Services User Data Policy
Supaloops' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
11. Data Sharing with Third-Party Tools
In Short: We share certain data with third-party tools (such as AI models hosted or provided on Azure) to enhance our Services. This section describes what data we share and how we ensure user consent.
We may share the following data with third-party tools:
Names
Email addresses
Contacts
Calendar events
Usage data
We use these third-party tools to improve user experience, provide personalized services, and enhance the functionality of our application.
12. User Consent for Data Sharing
In Short: We acquire explicit user consent before sharing any data with third-party tools. This section explains how we obtain that consent and how users can manage their preferences.
Before sharing your data with third-party tools, we will:
Provide a clear description of what data will be shared and the purpose of sharing it.
Obtain your explicit consent through an opt-in mechanism, such as a checkbox or toggle switch, before any data is shared.
Allow you to manage and revoke your consent at any time through your account settings.
If you choose to opt out of data sharing, you may still use our Services, but certain features that rely on third-party tools may be limited or unavailable.
13. Use of AI Models
In Short: We use third-party AI models hosted or provided as a service within Azure to process meeting audio, video, and text data. This section describes the details of this usage.
We utilize the following AI models:
AI models provided by Azure for natural language processing (NLP) and other AI-based services.
The data shared with these AI models includes:
Meeting audio and video recordings
Text data from meeting transcripts
Personal Identifiable Information (PII) contained within the meeting data
The purpose of sharing this data with AI models is to:
Transcribe and analyze meeting content for actionable insights
Improve user experience by providing relevant and personalized services
The AI models use this data to:
Generate meeting summaries
Extract key information and insights
Enhance the functionality of our application through advanced data processing
The impact on users includes:
Enhanced meeting documentation and summarization
Improved ability to search and retrieve meeting content
Personalized user experience based on meeting content analysis
Users have the following options to control or opt out of data sharing with AI models:
You can opt out of having your meeting data processed by AI models by adjusting your settings in the application.
If you choose to opt out, certain features that rely on AI processing may be limited or unavailable.
We ensure responsible and ethical use of data by these models through:
Using AI models that do not reuse data for their own modeling purposes.
Implementing strict data access and usage policies to protect user data.
Regularly reviewing and updating our data processing practices to comply with ethical standards and legal requirements.
Supaloops
Privacy Policy
Privacy
Jun 12, 2024
Supaloops is registered under MakeAnyAI Inc. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@supaloops.app.
When you visit our websites https://www.supaloops.ai/ or any of its subdomains (including but not limited to https://go.supaloops.app, https://supaloops.com), use our desktop application, and more generally, use any of our services (the "Services," which include the Websites), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy policy applies to all information collected through our Services (which, as described above, includes our Websites), as well as any related services, sales, marketing, or events.
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You: We collect names; phone numbers; email addresses; contacts; calendar events; and other similar information.
Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS" below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
Device Data: We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
Location Data: We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. How do we use your information?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We do not sell your data.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process.
To post testimonials.
Request feedback.
To enable user-to-user communications.
To manage user accounts.
To send administrative information to you.
To protect our Services.
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm.
Fulfill and manage your orders.
Administer prize draws and competitions.
To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To send you marketing and promotional communications.
For other business purposes.
To enhance your experience.
We do not use the information we collect or receive to sell your data or show advertisements.
3. Will your information be shared with anyone?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
Consent
Legitimate Interests
Performance of a Contract
Legal Obligations
Vital Interests
More specifically, we may need to process your data or share your personal information in the following situations:
Business Transfers
Vendors, Consultants and Other Third-Party Service Providers
Other Users
4. Who will your information be shared with?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties ("Subprocessors"). We have categorized each party so that you may easily understand the purpose of our data collection and processing practices.
We share with the following including but not limited to:
Cloud Computing and Storage Services: Azure, Google Cloud Platform
Functionality and Infrastructure Optimization: Pinecone
User Account Registration and Authentication: Google Sign-in
Web Analytics: Google Analytics, Pendo
Payment Processing: Stripe
5. Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. How do we handle your social logins?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and login using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.
7. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
8. How do we keep your information safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
9. What are your privacy rights?
In Short: You may review, change, or terminate your account at any time.
If you have questions or comments about your privacy rights, you may email us at support@supaloops.app.
10. Compliance with Google API Services User Data Policy
Supaloops' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
11. Data Sharing with Third-Party Tools
In Short: We share certain data with third-party tools (such as AI models hosted or provided on Azure) to enhance our Services. This section describes what data we share and how we ensure user consent.
We may share the following data with third-party tools:
Names
Email addresses
Contacts
Calendar events
Usage data
We use these third-party tools to improve user experience, provide personalized services, and enhance the functionality of our application.
12. User Consent for Data Sharing
In Short: We acquire explicit user consent before sharing any data with third-party tools. This section explains how we obtain that consent and how users can manage their preferences.
Before sharing your data with third-party tools, we will:
Provide a clear description of what data will be shared and the purpose of sharing it.
Obtain your explicit consent through an opt-in mechanism, such as a checkbox or toggle switch, before any data is shared.
Allow you to manage and revoke your consent at any time through your account settings.
If you choose to opt out of data sharing, you may still use our Services, but certain features that rely on third-party tools may be limited or unavailable.
13. Use of AI Models
In Short: We use third-party AI models hosted or provided as a service within Azure to process meeting audio, video, and text data. This section describes the details of this usage.
We utilize the following AI models:
AI models provided by Azure for natural language processing (NLP) and other AI-based services.
The data shared with these AI models includes:
Meeting audio and video recordings
Text data from meeting transcripts
Personal Identifiable Information (PII) contained within the meeting data
The purpose of sharing this data with AI models is to:
Transcribe and analyze meeting content for actionable insights
Improve user experience by providing relevant and personalized services
The AI models use this data to:
Generate meeting summaries
Extract key information and insights
Enhance the functionality of our application through advanced data processing
The impact on users includes:
Enhanced meeting documentation and summarization
Improved ability to search and retrieve meeting content
Personalized user experience based on meeting content analysis
Users have the following options to control or opt out of data sharing with AI models:
You can opt out of having your meeting data processed by AI models by adjusting your settings in the application.
If you choose to opt out, certain features that rely on AI processing may be limited or unavailable.
We ensure responsible and ethical use of data by these models through:
Using AI models that do not reuse data for their own modeling purposes.
Implementing strict data access and usage policies to protect user data.
Regularly reviewing and updating our data processing practices to comply with ethical standards and legal requirements.
